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HANDICRAFTS (OPC) PVT LTD
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Tvastri

Privacy Policy

Effective Date: [Insert Date]

At Tvastri Handicrafts (“Tvastri”, “we”, “our”, or “us”), we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you access our website, communicate with us, or use our platform and sourcing services.

Tvastri operates as a sourcing, discovery, and collaboration platform connecting artisan-made products, design-led collections, and craft-based manufacturing opportunities with buyers, brands, hospitality projects, retailers, and sourcing partners.

By using our website or engaging with our services, you agree to the practices described in this Privacy Policy.

Information We Collect

Personal Information

We may collect personal information including:

  • Name
  • Email address
  • Phone number
  • Company or business name
  • Billing and shipping address
  • Job title or business role
  • Communication preferences
Business & Sourcing Information

For wholesale, sourcing, hospitality, retail, export, or collaboration inquiries, we may collect:

  • Product interests
  • Procurement requirements
  • Quantity requirements
  • Design specifications
  • Hospitality or project requirements
  • Vendor and sourcing preferences
  • Business certifications or tax details where applicable
Technical & Usage Information

When you use our website, we may automatically collect:

  • Browser type
  • Device information
  • IP address
  • Website usage data
  • Referral sources
  • Cookies and analytics information

How We Use Your Information

We use collected information to:

  • Facilitate sourcing and business inquiries
  • Connect buyers with relevant artisan collections or production capabilities
  • Respond to inquiries and quotations
  • Share catalogues, product updates, and sourcing information
  • Improve website functionality and user experience
  • Maintain platform security and operations
  • Conduct internal analytics and research
  • Communicate updates, newsletters, and promotional information
  • Support collaborations, partnerships, and project execution

Marketplace & Third-Party Relationships

Tvastri may facilitate introductions, sourcing discussions, or collaborations between buyers, artisans, manufacturers, and service providers.

While we carefully curate our network, Tvastri does not guarantee the quality, timelines, certifications, or performance of third-party vendors, artisans, logistics providers, or manufacturing partners unless explicitly agreed in writing.

Users are encouraged to independently evaluate suppliers, samples, specifications, and commercial terms before entering into transactions.

Cookies & Analytics

We may use cookies and similar technologies to:

  • Improve website performance
  • Understand visitor behavior
  • Remember preferences
  • Analyze traffic and engagement
  • Personalize user experience

You may disable cookies through your browser settings, although certain features of the website may not function properly.

Sharing of Information

We do not sell or rent personal information. We may share information with:

  • Artisan groups and production partners
  • Logistics and shipping providers
  • Payment and invoicing partners
  • Technology and hosting providers
  • Legal or regulatory authorities where required

Information shared is limited to what is reasonably necessary for operational and business purposes.

Confidentiality & Design Protection

Tvastri respects the confidentiality of:

  • buyer requirements
  • sourcing discussions
  • product development concepts
  • custom designs
  • business communications

However, unless governed by a separate Non-Disclosure Agreement (NDA), information shared through the platform may not be considered confidential. Users are encouraged to execute formal agreements for proprietary projects or exclusive developments.

Data Security

We implement commercially reasonable security measures to protect information from:

  • unauthorized access
  • misuse
  • loss
  • disclosure
  • alteration

However, no digital platform or electronic transmission can be guaranteed completely secure.

Communication Preferences

Users may opt out of promotional communications at any time by:

  • clicking unsubscribe links
  • updating preferences
  • contacting us directly

Operational or project-related communications may still be sent where necessary.

International Users

As Tvastri works with global buyers, brands, and sourcing partners, information may be processed across multiple jurisdictions. By using our services, you consent to such transfer, storage, and processing of information.

Children’s Privacy

Our website and services are intended for business users, buyers, collaborators, and individuals legally capable of entering into binding agreements. We do not knowingly collect personal information from children under 18 years of age.

Intellectual Property

All content on the website, including:

  • Product photography
  • Catalogues
  • Graphics
  • Text
  • Logos
  • Designs
  • Layouts
  • Branding materials

are owned by or licensed to Tvastri unless otherwise stated. Unauthorized use, reproduction, distribution, or commercial exploitation is prohibited without prior written consent.

Third-Party Links

Our website may contain links to third-party websites, marketplaces, social media platforms, or external resources. Tvastri is not responsible for the privacy practices or content of third-party websites. Users should review the privacy policies of external platforms independently.

Retention of Information

We retain information only for as long as reasonably necessary to:

  • support sourcing and business activities
  • comply with legal obligations
  • resolve disputes
  • maintain business records

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect:

  • operational changes
  • legal requirements
  • platform improvements
  • evolving business practices

Updated versions will be posted on this page with the revised effective date.

Contact Us

For questions, requests, or privacy-related concerns, please contact:

Tvastri Handicrafts
Email: tvastriindia@gmail.com
Website: www.tvastri.com
Phone: +91 9220406165

Consent

By using our website, communicating with us, or engaging with our sourcing and collaboration services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.